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Frequently Asked Questions

How do I purchase a Go Anywhere Gift Card?
Go Anywhere Gift Cards can be purchased here or over the phone on 1800 87 67 69

How do I receive my Go Anywhere Gift Card?
When purchasing a Go Anywhere Gift Card, you have the option of receiving a physical gift card by post or a digital eCard via email. You can also choose whether the card is emailed or posted directly to you or to somebody else. Gift cards delivered by post are sent via An Post standard post or fully tracked DPD and presented in a sleek gift card wallet.

How long does it take to receive my Go Anywhere Gift Card by post?
Please allow 5-7 working days for standard delivery by An Post within the Republic of Ireland and Northern Ireland. By DPD, please allow 2-3 days within the Republic of Ireland and Northern Ireland. This delivery option is fully trackable and the customer receives delivery updates from DPD. Outside of Ireland, please allow 7-10 working days.

How do I redeem my Go Anywhere Gift Card
To redeem a gift card, simply choose from one of the participating properties you would like to stay in and call or book online directly with the property. When you arrive at the hotel, present your gift card at reception. Where possible, please notify the property in advance of your stay that you intend to redeem the Go Anywhere Gift Card against your stay. Please note that card details may be required to secure the booking with the hotel.

For security reasons, gift cards are not available to redeem within the first 5 days following purchase.

Can I redeem the Go Anywhere Gift Card on third party accommodation booking websites?
No, the Go Anywhere Gift Card cannot be used in conjunction with any third party booking websites. The gift card may only be redeemed at participating properties listed on our website when booked directly with a participating property.

Can I redeem the Go Anywhere Gift Card against all packages?
Certain packages, such as those that require payment in advance of your arrival, cannot be paid for with the Go Anywhere Gift Card.

Can the Go Anywhere Gift Card be redeemed against the property’s amenities?
Yes, the Go Anywhere Gift Card will allow you to make purchases at the hotel. The balance of the gift card can be used for on-site facilities such as restaurants, bars, spas, leisure centres, golf courses and more. Please note some independent facilities may not be in a position to accept payment with the Go Anywhere Gift Card. Please advise the hotel if you wish to use the card for other amenities as they may need to charge purchases to your room and pay with the Go Anywhere Gift Card on check-out.

How can I find out the balance of my Go Anywhere Gift Card?
Click Here

What should I do if my Go Anywhere Gift Card is lost or stolen?
If your Go Anywhere Gift Card is lost or stolen please contact us immediately via telephone on 1800 87 67 69 or e-mail us at support@irelandhotels.com

Can the Go Anywhere Gift Card be used more than once?
Yes, your Go Anywhere Gift Card may be used multiple times provided there is remaining credit on your Gift Card after you use it.

Do Go Anywhere Gift Cards lose value over time?
Your Go Anywhere Gift Card only reduces in value when it has been redeemed against a stay.

Do Go Anywhere Gift Cards expire?
From November 29th, 2019, Go Anywhere Gift Cards will expire after 5 years from date of purchase. If your card was purchased prior to this and has expired with a value left on the card, please contact support@irelandhotels.com.

Click here to buy a Go Anywhere Gift Card